Report, track, resolve
Create your account
You only do this once. Open arvinbabajee.com and tap Register.
- Enter your full name, mobile number and email address.
- Choose the locality where you live.
- Pick a password of at least 8 characters, then type it again to confirm.
Register once to report and track issues.
Log in
Next time, tap Log In and use either your mobile number or your email, plus your password.
Welcome back.
Forgot your password?
Log InReport an issue
Tap Report an Issue (you need to be logged in). The form has five parts:
- Category — roads, streetlights, water, drainage, waste, environment, healthcare, education or other.
- Locality — where the problem is.
- Exact location — a landmark helps the team find it fast.
- Description — what is happening and since when (at least a short sentence).
- Photo — optional, but very useful.
Choose a category, add a short description and, if you can, a photo.
- 1Pick the closest category
- 2Choose your locality
- 3Add a landmark
- 4Describe it in your own words
- 5Attach a photo if you can
Save your reference number
As soon as you submit, you see a confirmation with your reference number, which looks like C14-2026-000123. We also email it to you with a tracking link.
📧 A confirmation email with a tracking link is on its way to your inbox.
Track progress
Open My Requests to see all your reports and their current status. Tap one to see the full timeline: who it was referred to and every note from the team.
You are emailed automatically each time the office posts an update you are meant to see, so you do not need to keep checking.
Surinam · Near the main bus stop Referred
- Submitted07 Oct 2026, 9:12 AMYour request has been received.
- Under Review08 Oct 2026, 10:30 AMReviewed by the constituency office.
- Referred09 Oct 2026, 2:05 PMReferred to the District Council for inspection.
Confirm it's fixed
When the office marks your request Resolved, you will see Has this been fixed? on the request page.
- Yes, it's fixed — closes the loop. Thank you!
- No, still an issue — takes you to the contact form so you can tell the office.
Let us know so we can close this out.
Yes, it's fixed No, still an issue
Prefer to speak to someone? CAB sessions and contact
The online service sits alongside the in-person Constituency Advice Bureau (CAB) sessions held across Savanne and Black River.
- CAB Sessions page — upcoming dates, times and venues (most are walk-in).
- Contact page — send a message to the constituency office.
Meet the constituency team in person.
Sessions shown here are examples; the live page lists real dates.
Install it on your phone (optional)
The site works like an app. Add it to your home screen for one-tap access.
Android (Chrome)
Accept the Install prompt that appears, or tap the ⋮ menu → Install app.
iPhone (Safari)
Tap Share ⬆ → Add to Home Screen. (Must be Safari — a banner reminds you.)
What each status means
We have received your request.
The constituency office is looking at it.
Passed to the ministry or department responsible (council, water, roads, etc.). Their name appears on your request.
The ministry or department has confirmed work is planned or under way.
The issue has been dealt with. Please confirm it is fixed.
Closed: no further action. Outside Scope: not something the office can act on — the note explains why.
FAQ
Do I have to confirm my email before reporting?
No. Confirming helps us reach you, but you can log in and report straight away.
What photo formats can I upload?
JPG, PNG or WEBP, up to 5 MB.
I did not receive an email.
Check your spam or junk folder first. Your request and all updates are always visible under My Requests once you log in.
Can I report something for a neighbour or a whole street?
Yes — choose the locality and add the exact location (for example "whole street, near the temple").
Who can see my details?
Only the constituency team handling your case. See the Privacy page on the site for how data is handled under the Mauritius Data Protection Act 2017.
My issue is an emergency.
This service is not for emergencies. Please contact the emergency services directly.
Ready to get started?
It takes about two minutes to report a problem.